3197 2nd Line Road, Osgoode, ON K0A 2W0
phone (cell): 613-851-5075
fax: 613-826-2186
e-mail:
traceydaviero@rogers.com
website: www.traceydaviero.com

January 1, 2008

Audio Transcription

I provide transcription of many types of digital audio files. You send me your digital files of your notes, interviews, meeting minutes or conference calls and I will transcribe (type) them and send them back to you via email. You can use transcribed files to build articles, blogs or ebooks for advertising or to sell on your website.

I specialize in general business transcription.

I return transcripts in MS Word format (version 2007 or older), and the file is formatted to your specifications - plain, with headers, tabs, time stamps, etc.

For a nominal fee I can convert taped material or video files (YouTube etc.) to digital audio formats prior to transcription.

My turnaround time is fast. I can often deliver one (1) 'audio hour' of transcription back to you within 24 hours.

My fees are standard: $80 per hour of audio.

Please note that one hour of audio can take between three and four hours to transcribe.

Audio transcription is mainly invoiced upon project completion. Large projects may require a deposit or partial payment prior to beginning work. Project rates are not available for transcription jobs.


Basic Bookkeeping

I provide off-site basic bookkeeping services using Simply Accounting software or Microsoft Excel (version 2007 or older).

Data Entry
Spreadsheets
Accounts Payable
Accounts Receivable
Invoicing
Cost of Goods Sold
Variable Cost Analysis

Bookkeeping rates are billed by the hour, starting at $35.00 per hour.
You send me your paperwork via fax (or originals may be sent by courier) and I will process them and send your updated bookkeeping files back to you via email (and return your originals to you by courier).

Detailed billing is provided with every billing cycle.
Disbursements such as photocopying, faxes, and courier fees are not included in hourly rate, and will be billed separately on each invoice.

Bookkeeping work is invoiced on the first day of the month for work completed the previous month.
Project (or regular) rates are available for bookkeeping work after the first three months. Project rate is billed on a monthly cycle on the 15th day of each month.


Business Correspondence

Whether you need a simple business letter or a full-blown training manual, I can help you to organize your details into professional and concise business correspondence.

I work with MS Office 2007 Software, and my accurate typing speed exceeds 100 words per minute.

I proofread all of my correspondence (I do not rely on spell-check). My English spelling and grammar skills are excellent.

I work with the following style manuals: The Elements of Style (Strunk and White), MLA Style Manual (Modern Language Association), and Canadian Press Stylebook (The Canadian Press).

I promise fast turnaround for all typing work, often within 24 hours.

Typing rates vary by project, however my standard rate is $3.00 per page (up to 250 words), which includes proofreading & basic formatting.

Estimates and schedules are provided before all projects begin.

Business correspondence projects are generally invoiced immediately upon completion of project.


Ebook/PDF Creation

The internet is riddled with ebooks these days. Some are free, others are available to purchase for a fee.

I can help you turn that article, that blog, or that business document into a marketable ebook (or 'info product') that can help you advertise your business, or actually make you money.

You provide the content, and I will format it and convert it to a PDF document that you can then post on your website for people to access.

Ebook creation is invoiced at a rate of $35 per hour (approximately $2.50 per page), which includes all editing, proofreading, formatting and conversion to PDF format.

Estimate is provided prior to beginning work. Ebook/PDF Creation projects are invoiced upon delivery of finished project.

* content building for ebooks or PDF creation is also available - ( see details under audio transcription and business documentation to find out how I can help you pull your content together for your ebooks or PDF files).


Formatting Documents

Do you have a document that needs that little something extra?

Or have you gathered information on your subject from various sources, and you need to pull it together for presentation?

These are just a couple of reasons that you might want help with your document formatting.

Using MS Office 2007, I can ensure that your document looks its best, matching things such as formats, font types, headers, footers, text boxes, and so on ... to be sure that your document flows flawlessly from section to section.

I can also do front or back of the book indexing and table of contents hyperlinks so that your audience can click through your document to get to the information they require.

Standard formatting rates begin at $35 per hour (approximately $2.50 per page), depending on requirements. Full estimate is given prior to beginning work. Proofreading is included in most formatting jobs.

Advanced formatting options include things like building graphs and charts, and are considered 'mini-projects' that are charged out as piecework ($ per item), depending on their complexity. (For example, a simple name and address chart might cost $2.00, whereas a more complex business organization flowchart could cost $10.00 or more.)

Formatting jobs are generally invoiced at project end.


Hospitality Cost Controls

I have been working with the food and beverage industry since 1993.

My specialty has been controllable/variable costs and analysis. I have worked intensively with food and beverage costs, and have also worked with other controllable areas, such as labour, supplies, M&R and training.

What type of controls do you use in your establishment to ensure that you are maximizing your profits?

Things like proper portioning, accurate inventory counts, spillage and waste forms are all part of cost control in restaurants and bars. I can help you put systems in place for your staff and managers that help them do their jobs more efficiently, and can also save you money.

I can prepare cost control spreadsheets that you use, or I can process and analyze your data for you 'blind', to help you achieve your cost control goals.

I can help you get your recipes and portions on paper so that you can effectively calculate your serving costs, to determine accurate selling prices, maximizing your profits per item.

Cost control spreadsheets are generally prepared in Microsoft Excel format (2007 or older). All spreadsheets are personalized for your establishment and user-friendly.

Hospitality Cost Control is establishment-specific and therefore requires consultation prior to providing a cost estimate for work and schedule.

Please contact me for more information and FREE consultation!


Hospitality Menu Costing / Engineering

Analysis Identifies Opportunity

Do you think that you’re getting maximum performance out of your food and beverage menus?

Your revenues are dictated by your menus ... wouldn’t you like to be sure that you are getting the most out of them?

Menu Costing

Proper menu costing is an essential step in cost control. I can provide you with detailed food & beverage menu costing which can then be used in a variety of ways to help you increase sales and margin and decrease cost.

I have been providing menu costing services to restaurant industry clients since 1995. My work is detailed and accurate, and helps you to get the most out of every item you sell on your food and beverage menus.

I can conduct comprehensive analysis of your food & beverage menus. I will provide you with measurable data to help you make menu decisions that will maximize your bottom line ...

Menu Engineering

I will analyze your sales mix to categorize your menu items, and by doing an in-depth analysis of each menu I can give you sound advice as to which areas to adjust to increase your profits.

Which items are selling? Which aren't? You might think your sales reports are telling you the whole story, but it's actually more complicated than that. Based on analysis of the Profit Per Item, you can realize more profits from your menus. By adjusting portion sizes and selling prices accordingly on certain items, you can put cash straight to your bottom line by going through this comprehensive procedure.

Theoretical Cost Reports

What should your food cost or beverage cost really be?

Theoretical cost reports are the best tool to identify your real menu costs based on your sales mix.

I will take your menus, and cost them, and provide monthly (regular) plate cost updates. Using your plate costs and your sales mix, I can provide you with a theoretical food cost or theoretical beverage cost that reflects the items you are selling. I will compare what your costs 'should be' based on what your ingredients cost, and what your portions are, to what your financial statements show, and suggest focus areas for you and your management and staff to help keep your costs under control.

Hospitality Menu Costing/Engineering/Theoretical Food & Beverage Cost Reports are considered project work, and are charged out as such. Partial fees are due prior to commencement of work. Balance is due on completion of project as per schedule. Written estimate and scope of work schedule provided with each project.

Standard Menu Costing (main food or beverage menu) begins at $750. Timing estimate for turnaround is approximately 10 to 14 days.

Menu Engineering must be preceded by Standard Menu Costing. Menu engineering fee begins at $750. Timing estimate is for turnaround is approximately 10 to 14 days.

Theoretical Cost Reports must be preceded by Standard Menu Costing. Regular Theoretical Cost Reports are charged out at $250 per reporting period. Package rates are available for multi-unit establishments. Package rates are also available for multi-menu (food and beverage) reports for the same unit.

Internet Research and Data Mining

The internet is an amazing business tool.

I can help you locate the information that you need for your business - whether it's tracking down a list of potential clients that you want to market your business to, or simply finding a great restaurant in any city.

My internet data gathering skills are intermediate, and I provide accurate, verified data on whichever subject you require.

Data Mining and Research is billed by the hour, starting at $35 per hour.
Estimate is always given prior to work commencement, and interval checks are provided throughout the project.

All data mining work is considered to be project work, which is payable immediately upon completion of project.

Power Point Presentations

Details will be available soon!


POS Database Setup & Maintenance

Point of Sale systems provide wonderful reporting systems if their databases are set up correctly from the start. Sometimes turnovers in management staff can make a mess of your system, and calling your POS company to fix the problems can sometimes cost a mint!

I have worked with many different POS systems including Squirrel, Halo, Maitre D, Silverware and Visual Touch.

I can help you set up or maintain your menu information in your POS system, and set up a simple system for future entries so that you are able to add new menu items easily and make changes as often as possible. Alternately, you can also contract me to do regular updates when you have menu changes or special changes that need to be made.

From the simple menu upload and screen setups to the more detailed Inventory Management systems of the POS systems today, I systematically set up your system to your specifications. For systems that are already set up, I can clean up old entries and provide you with cleaner reports.

Initial POS setup is considered project work, as is POS cleanup, and fees start at $500 +gst. In some cases partial payment will be required before project begins. POS maintenance is considered to be retainer work, and is subject to a monthly fee starting at $150/month (may increase based on database size and frequency of updates required). Maintenance fee is invoiced every month and is payable upon receipt of invoice.


Proofreading and Editing

Proofreading and editing are two of the most overlooked steps in document preparation.

The English language is difficult to master, and with all of the grammatical rules that must be followed, it is extremely important to have your spelling and grammar checked by a qualified source.

My English spelling and grammar skills are excellent. I do not rely on spell-check to proofread my documents or my work. I manually proofread and edit and then make corrections as required.

I check your documents for spelling and punctuation errors (especially those ones that spell-check doesn't catch!), subject-verb agreement, verb tense, flow, proper word use and sentence structure.

I work with the following style manuals: The Elements of Style (Strunk and White), MLA Style Manual (Modern Language Association), and Canadian Press Stylebook (The Canadian Press).

I take great pride in my proofreading abilities.

I am also able to turn your projects around very quickly.

Proofreading rates for regular documents are billed by the page, at a rate of $3.00 per page (up to 250 words). Proofreading time is estimated at approximately 3 to 5 minutes per page. Formatting and indexing is not included in proofreading rates or time estimates.
Webpage and website proofreading is billed out at a higher rate of $10.00 per page (up to 250 words). If corrected pages are to be uploaded to ftp sites, this is billed out separately from the proofreading fees, at my regular rate of $35.00 per hour.



Spreadsheets and Financial Analysis

Details will be available soon!


Training/Resource Manuals

I have put together many types of training manuals - for staff, for management and for colleagues.

Whether you require step by step training details, or a master copy of resources, I can help you pull your work together into an easy to comprehend package that will look great too!

Using your 'bones' of information for material, I can categorize your manual into a workbook, or a textbook, or even an ebook, if that's what you require!

Manuals are billed out at a standard rate of $35.00/hr. Full estimates are provided before work is started.

Research of your material is also available as a separate project.

Website Maintenance

So you have a website all set up and suddenly you have some updates ... that's what we call website maintenance!

I can change up your copy, images, or other design elements of your website when you need it. Do you have a webinar or teleseminar page whose time has passed, that you want to update or change to a sales page? I can do that for you with no worries.

Using Coffee Cup Software, I can do minor editing on any of your site pages so that they are as current as you want them to be.

Web maintenance packages can be booked on a monthly retainer rate (beginning at $30/month) or on a project basis. Full estimates are provided prior to beginning work.

Note: While I do not do web design or graphic design myself, I have tremendous confidence in the abilities of a colleague that I subcontract all of my graphics work to.